Policies
Returns Policy:
Please check your size before ordering. Return shipping costs are the customer's responsibility. Returns must be made within 14 days. To be eligible for a return, items must be in their unused condition and include all original packaging, tags, and accessories to qualify for a full refund or exchange. This policy aims to ensure that you feel confident in the quality and condition of your purchase. Should you wish to return an item, please contact our customer service for a smooth and straightforward process.
Shipping Policy:
Our goal is to deliver your order as quickly and efficiently as possible. For customers in the Netherlands and Belgium, standard shipping usually takes between 2-3 business days, while orders to other EU countries are delivered within 3-5 business days. For international orders or those requiring expedited shipping, various options are available at checkout to meet your needs. We work diligently to process and dispatch all orders, ensuring that your products reach you in a timely manner.
Refund Policy:
Upon the receipt and inspection of returned items, we issue refunds within 5-7 business days. We strive to process refunds promptly to minimize any inconvenience. Please note, original shipping fees are non-refundable except in cases where an error occurred on our part. This policy is designed to be fair and straightforward, reflecting our commitment to customer satisfaction.
Customer Service:
Our customer service team is dedicated to assisting you with any questions, concerns, or inquiries you may have. We are available via email or WhatsApp during our business hours, ready to provide the support and information you need. Our team is trained to offer efficient and friendly service, ensuring that your shopping experience is as enjoyable and hassle-free as possible.
Privacy Policy:
Your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring your data is safe and secure. Our comprehensive privacy policy details how we collect, use, and safeguard your information, adhering to strict data protection standards and practices. Trust and transparency are key pillars of our business, and we strive to maintain them in every aspect of our operations.
Terms of Service:
By making a purchase through our website, you agree to adhere to our terms of service. This agreement includes compliance with our return and shipping policies, providing accurate shipping information, and respecting our intellectual property rights. Our terms are designed to ensure a smooth and satisfactory shopping experience for all parties involved.
Policy Changes:
Please note that our policies may be updated or modified to reflect changes in our business practices or in response to customer feedback. We encourage you to review our policies regularly on our website to stay informed of any updates.
We value your trust and loyalty and aim to ensure that every aspect of your shopping experience reflects our commitment to quality and service.
Please check your size before ordering. Return shipping costs are the customer's responsibility. Returns must be made within 14 days. To be eligible for a return, items must be in their unused condition and include all original packaging, tags, and accessories to qualify for a full refund or exchange. This policy aims to ensure that you feel confident in the quality and condition of your purchase. Should you wish to return an item, please contact our customer service for a smooth and straightforward process.
Shipping Policy:
Our goal is to deliver your order as quickly and efficiently as possible. For customers in the Netherlands and Belgium, standard shipping usually takes between 2-3 business days, while orders to other EU countries are delivered within 3-5 business days. For international orders or those requiring expedited shipping, various options are available at checkout to meet your needs. We work diligently to process and dispatch all orders, ensuring that your products reach you in a timely manner.
Refund Policy:
Upon the receipt and inspection of returned items, we issue refunds within 5-7 business days. We strive to process refunds promptly to minimize any inconvenience. Please note, original shipping fees are non-refundable except in cases where an error occurred on our part. This policy is designed to be fair and straightforward, reflecting our commitment to customer satisfaction.
Customer Service:
Our customer service team is dedicated to assisting you with any questions, concerns, or inquiries you may have. We are available via email or WhatsApp during our business hours, ready to provide the support and information you need. Our team is trained to offer efficient and friendly service, ensuring that your shopping experience is as enjoyable and hassle-free as possible.
Privacy Policy:
Your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring your data is safe and secure. Our comprehensive privacy policy details how we collect, use, and safeguard your information, adhering to strict data protection standards and practices. Trust and transparency are key pillars of our business, and we strive to maintain them in every aspect of our operations.
Terms of Service:
By making a purchase through our website, you agree to adhere to our terms of service. This agreement includes compliance with our return and shipping policies, providing accurate shipping information, and respecting our intellectual property rights. Our terms are designed to ensure a smooth and satisfactory shopping experience for all parties involved.
Policy Changes:
Please note that our policies may be updated or modified to reflect changes in our business practices or in response to customer feedback. We encourage you to review our policies regularly on our website to stay informed of any updates.
We value your trust and loyalty and aim to ensure that every aspect of your shopping experience reflects our commitment to quality and service.